十一月 112008
 

This is a simple Mantis Mail Gateway for mail-in tickets.
It can be used for alert management for monitoring system.

For installation, add the line below to /etc/aliases:

bug: “|/usr/local/bin/mantis-mail-gateway.pl   PROJECT   REPORTER”

and then run newaliases.

The incoming mail will be posted to a Mantis project named ‘PROJECT’ on behave of user ‘REPORTER’. The mail subject will become the bug summary and the mail content will become the bug description.

Note that this script does not understand MIME multipart encoding and may have problems on mail contents besides plain-ASCII encoding.

You are welcome to add more features.

mantis-mail-gateway.pl: (can be downloaded here)

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#!/usr/bin/perl
 
# mantis-mail-gateway.pl
 
# Mantis Mail Gateway
# Shen Cheng-Da (cdsheen AT gmail.com)
# require DBI to connect MySQL database
# http://blog.urdada.net/2008/11/11/95/
 
use DBI;
use POSIX qw(strftime);
 
my $db_host    = 'localhost';
my $db_name    = 'mantis';
my $db_user    = 'monitor';
my $db_pass    = 'monitorpass';
 
my $debug      = 0;
 
my $db = "dbi:mysql:dbname=${db_name};host=${db_host}";
 
die "Usage: $0 [project-name] [reporter]\n" unless @ARGV > 1;
 
my $project_name  = $ARGV[0];
my $reporter_name = $ARGV[1];
 
my $dbh;
my $sql;
my $sth;
my $project  = -1;
my $reporter = -1;
 
$dbh = DBI->connect($db, $db_user, $db_pass)
        || die 'ERROR: '.$dbh->errstr;
 
$sql = "SELECT id,name FROM mantis_project_table
        WHERE name LIKE '$project_name'";
 
$sth = $dbh->prepare($sql) || die 'ERROR: '.$dbh->errstr;
$sth->execute() || die 'ERROR: '.$dbh->errstr;
while( @data = $sth->fetchrow_array() ) {
        $project = $data[0];
}
$sth->finish;
 
die "ERROR: project \`$project_name' does not exist\n" unless $project > 0;
 
print "project: $project_name ($project)\n" if $debug;
 
$sql = "SELECT id,username FROM mantis_user_table
        WHERE username = '$reporter_name'";
 
$sth = $dbh->prepare($sql) || die 'ERROR: '.$dbh->errstr;
$sth->execute() || die 'ERROR: '.$dbh->errstr;
while( @data = $sth->fetchrow_array() ) {
        $reporter = $data[0];
}
$sth->finish;
 
die "ERROR: user \`$reporter_name' does not exist\n" unless $reporter > 0;
 
print "reporter: $reporter_name ($reporter)\n" if $debug;
 
my $subject = '';
my $content = '';
 
while(<STDIN>) {
        s/\s+$//;
        last if $_ eq '';
        $subject = $1 if /^Subject: (.+)$/;
}
while(<STDIN>) {
        $content .= $_;
}
 
$sql = 'INSERT INTO mantis_bug_text_table (description) VALUES (?)';
 
$sth = $dbh->prepare($sql) || die 'ERROR: '.$dbh->errstr;
$sth->execute($content) || die 'ERROR: '.$dbh->errstr;
$sth->finish;
 
my $textid = $dbh->{ q{mysql_insertid} };
 
print "bug text id: $textid\n" if $debug;
 
$sql = 'INSERT INTO mantis_bug_table
                ( project_id, reporter_id,
                  date_submitted, last_updated,
                  bug_text_id, summary )
        VALUES (?,?,?,?,?,?)';
 
my $now = strftime('%Y-%m-%d %H:%M:%S', localtime(time));
 
$sth = $dbh->prepare($sql) || die 'ERROR: '.$dbh->errstr;
$sth->execute($project, $reporter, $now, $now, $textid, $subject)
        || die 'ERROR: '.$dbh->errstr;
$sth->finish;
 
$dbh->disconnect;
 Posted by at 23:09

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